California Privacy Notice for California Residents

The California Consumer Privacy Act (CCPA) requires that we disclose the categories of personal information we typically collect about a consumer.  Those categories are:

(a) health insurance information, which we obtain from the consumer’s creditor or the consumer, if we are collecting medical debt;

(b) personal identifying information, like name, address and account number, as well as other identifying information, which we obtain from the consumer’s creditor, credit reports and other skip trace tools, and the consumer;

(c) characteristics such as age, gender, etc., which we obtain from the consumer’s creditor and the consumer’s credit report or other skip trace tools;

(d) retail information, which we obtain from the consumer’s creditor and the consumer’s credit report or other skip trace tools;

(e) internet activity, which we collect if the consumer visits our website;

(f) geolocation data, which we obtain from process servers if we file a lawsuit, although we do not receive any such information for California residents;

(g) recordings, which are made when the consumer has a telephone conversation with us;

(h) professional and employment related information, which we obtain from the consumer’s creditor, credit reporting agencies and other skip trace sources, and the consumer; and

(i) educational information, which we obtain from credit reporting agencies and other skip trace sources.

All of the information that is collected will be used for debt collection purposes.  Our privacy policies can be found at www.alliancecollectionservice.com.  Alliance Collection Service does not and will not sell personal information.  The CCPA also allows consumers to request that businesses delete information that is collected, and also provides for some exceptions.  Alliance Collection Service believes that it falls within an exception.  If you wish to request the categories of information or the actual information we have collected about you, or wish to request deletion of information we have collected, please call us at 1-888-764-3449 or mail your request to P.O. Box 49, Tupelo, MS  38802.  To request this notice be provided in an alternative format, please call us at1-888-764-3449 or mail your request to P.O. Box 49, Tupelo, MS  38802.